Ordered tickets online and unfortunately I couldn't make it to see the movie. Came in the next day, explained my situation and they took care of me. It's a nice and clean theater with fresh popcorn
This was my first time visiting this Movie Theater and I was Extremely Offended, Angry and quite Disappointed. This was tonight, Friday, 10/6, 8:15pm movie. One of the employees working this night, a white male, I won't state his name, just say it starts with an "S" (I am giving this individual more respect than he gives the "people of color")who was working the station/area/spot of collecting the Movie tickets at the entrance area for each individual movie. It was infuriating when I personally experienced and observed this individual "Racial Profiling"! He only decided to "exercise" this "so called" Policy of checking "bags & backpacks", (this policy does not state Purses, which already Violates a woman's Privacy; which is what I was caring), Only on Women of Color! This was Appalling to not only observe, but to Experience as well. What's even more disappointing, when I went to the Guest Service desk and spoke with, I'm guessing was the Supervisor working this night, Mr. M.H., to report this Racist behavior, he appeared and responded with No concern. And even when I informed this Supervisor that Racial Profiling is against the Law and would give Regal (esp. this location) a Bad Name/Reputation, he still showed No cobcern and made No attempt to rectify this situation, as if this is something "Racial Profiling" they do on a Daily basis at this location. He Really didnt care. I was so Hurt & Offended that I could not even enjoy, nor finish the Movie i paid and came to watch. I will not Ever return to this Regal Cinema and have every intention and plan to report this Behavior to their Corporate Office. They need to be informed of the Racist behavior that is taking place at this Regal location before they (this Broward Blvd location) causes them(Regal) to have an Extremely tainted Reputation, lose Patrons and even increase their chances of facing a Lawsuit. It would be an Excellent time to have their employees And Supervisor to be Trained in "Cultural Competence" and THE LAW!!!
Regal has a policy where anyone under 21 cannot enter the movie theater without someone 21+ after 6pm. This is absolutely redicioulous. My friend and I were turned down at the entrance.( both 15 )All the workers we had to talk with had horrible attitude. Horrible service. Will NOT be coming back. They might as well create a rule " Adults ONLY after 6pm ".
Pretty bad service. Had to wait to get taken care of and missed beginning of our movie. Spoke to a so called manager named Michael and he sounded really blah about what we had to say. Sounded programmed and very mono tone. Didn't offer anything or ask us to return to make up for the experience of the bad service. It makes sense now why the service is bad. It starts with the management. I won't be going back here. I urge everyone to think about it if you want quality service. I ordered food from concessions and a few things I ordered werent available. What I did order took an extra close to 10 minutes to get after I was already late due to the bad service. First impressions are lasting impressions.
There is good customer service and good food there. The manager is sooo nice. I had a problem and he fixed it right there and then. Movie tickets tend to be expensive often. I like this because it’s inside a mall!! It’s inside Westfield broward mall. It’s a pretty good place to have a party too. Just expensive though.
Regal Cinemas Broward Stadium 12 Rpx is a US Movie Theater based in Plantation, Florida. Regal Cinemas Broward Stadium 12 Rpx is located at 8000 W Broward Blvd, Plantation, FL 33388, USA.
Please contact with Regal Cinemas Broward Stadium 12 Rpx using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Regal Cinemas Broward Stadium 12 Rpx opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.